Christoph Knoebel

Projektmanagement - Prozessoptimierung - Aftersales - Logistik


2016 -              Interim Manager Supply Chain Operations, After Sales and Managed Services

Interim Manager Project Office and Project Management, WMF Group, Geislingen

WMF is a market leader for professional coffee machines and kitchenware with an annual turnover of 1.1 bn € (2018), part of French Groupe SEB 

Interim manager for logistics integration project office - Re-design of existing warehousing site to global omni-channel consumer business DC. Program Management for all workstreams and project lead for three sub-projects including relocations and outsourcing of logistics operations.Ø Setup and roll-out of project planning and reports standards across 20+ projects and workstreams

Project Manager responsible for the outsourcing of logistics for the hotel business

Ø Ramp-up of 3 rd party warehouse for hotel business (~ 60 m€ sales p.a.) incl. interface to SAP ERP 

Ø Full backlog clearance four weeks after go-live 

Ø Change Management, ramp-up of internal team to manage the third party operations

Interim Manager Logistics Operations, European Central Warehouse for Andritz KMPT, München

Globally leading supplier of plants and services for specialized industries with a turnover of 5 bn € and 25,000 employees in 40 countries

Change Management, setup of European spare parts warehouse near Munich after closure of production facilities. Consolidate spare parts distribution for all companies in the business area, design and run global spare parts operations

Ø Improved on time performance, same day shipping of 98% of all orders

Ø Reduced warehouse staff by 30%

Ø Process Integration within the new supply chain structures, implementation of SAP-WM

Interim Manager SCM, Third party logistics, Erhard KG, Heidenheim (Talis Group)

Leading global provider of premium valves, hydrants and other solutions for water flow control with a turnover of 232 m€

Interim SCM Manager, inbound, production and distribution operations, material planning and process optimization

Ø Reduction of inbound cost by 15%

Ø Increased OTP performance by ~10% 

2010 - 16         Vestas Central Europe - Hamburg

World leading manufacturer of wind turbines with a turnover of 7 bn € and 21,000 employees in 76 countries.

Head of Process Management, Service Central Europe

Member of CEU Service Management team

Direct leadership responsibility for six staff, project managers and senior process experts, commercial ownership of service contract management and administration of 1,200 service contracts

Ø Successful turnaround from loss-making service business (2012) to > 20% EBIT margin (2015)

Ø Further strengthened profitable growth with long-term contract renewals (renewal rate up 10%)

Ø Definition of global service capability roadmap to improve the service sales and customer service tools

Ø Digitalization of service contracts and service reports, significantly increased customer satisfaction in independent loyalty survey

Process Management, Service Supply Chain

Inventory Planning and multi-resource scheduling, determine and develop warehouse and depot footprint to secure field efficiency and shortest service response times

Ø Determination and reallocation of service van inventories, reduction of van stocks by up to 50%

Ø Deployment of operational and process KPIs to secure delivery to promise in all service areas and monitor execution of all scheduled and unscheduled service tasks

Ø Introduction of service order planning tools, implementation of planning principles and demand forecast

Ø Business Solutions Manager for Sales, Construction and Service 


2008 - 10         Barkawi Management Consultants - Munich

Specialized consultant firm with 200 employees in seven countries, “hidden champion” for Supply Chain Consulting

Senior Management Consultant

Sales support and identification of target accounts in the industry practice “LSP and Distributors”

Supply Chain process modelling and project management in various industries, such as telecom, high-tech and manufacturing

Ø Project manager to define and implement the spare parts distribution for Vestas Central Europe

Ø Footprint analysis, site selection for Central Warehouse, implementation of hub and spoke distribution system with 20+ field stock locations (FSL)

Ø Project Manager for global procurement operations (iHub) for leading network equipment provider

2003 - 08         DHL Supply Chain Central Europe - Hamburg and Basel

Deutsche Post-DHL is world’s leading logistics provider with 500,000 employees and a turnover of 50 bn €

Senior Project Manager, Central Operations

Successfully implemented European distribution networks in various industries, such as electronics, consumer goods, healthcare and retail

Operational leadership, transport management and inventory control in large warehouse sites

Project Management in complex customer implementation and optimization projects in distribution and transport

Ø Turnaround of multi-user site in Unna (Consumer goods, Healthcare, OTC), elimination of backlog and secured daily shipping volumes, secured GMP audits and compliance

Ø Design and implementation of the European distribution center for Starbucks EMEA

Director Integration Program Management

Program Management and workstream lead in the biggest merger in the logistics industry, managed the retention plan for high profile project leads

Post-Merger integration responsible for D/A/CH area

Ø Successfully delivered 28 integration projects in the region with a total cost budget of 10 m € and a gross cost saving target of nearly 7 m € p.a.

Senior Solutions Manager

Multi-regional customer acquisition and implementation projects

Ø Defined and delivered European distribution network for HP / Compaq merged operations, site selection and process definition for main warehouse (European DC)


2000 - 03         Home Shopping Europe – Ismaning (Munich)

Pioneer company in the B2C area, interactive telesales channels in five countries with a turnover of 400 m €

Head of Logistics

Department Manager with 40 m € budget responsibility

Site manager for a 40,000 sqm operations with 200+ staff from third party provider

Ø Built up a management team to operate 3rd party site and defined SLA with 3rd party provider

Ø Business Process Owner Logistics (MM, SD, WM) for SAP R/3 4.5 Retail

Ø Achieved on time delivery targets and secured year-end business


1998 - 00         Computer 2000 AG, Munich

European market leader in computer hardware distribution with sales of 2 bn DM and 2,000 employees, taken over by TechData in 1999

Consultant Logistics Planning and Processes

Design and implementation of European distribution network, setup of new warehouse sites in multiple countries and standardization of warehouse processes and tools

Ø Aligned distribution models and processes in Europe

Project Manager for the development and implementation of warehouse management systems (WMS)

Ø Delivered blueprint and further roll-out of warehouse tools and processes


1997 - 98         Deutscher Genossenschafts-Verlag - Wiesbaden

Service provider for German cooperative banks, providing logistics and printing services with 300 employees

 Head of Distribution Services and Logistic

Developed customer specific logistics concepts mainly for material handling and replenishment in the banking area

B2B online procurement and desktop deliveries


1991 - 97         Hamburger Hafen- und Lagerhaus AG - Hamburg

Port operating company of the Hanseatic City of Hamburg, turnover of 1.2 bn €

Sales Warehousing and DistributionؠؠDevelopment of customer specific logistics concepts for export shipments and value-added services in distribution